Your privacy matters at prk998. This Privacy Policy explains what personal data we collect, why we collect it, how it is used and stored, who it may be shared with, and what rights you have over your own information. Please read this document carefully before using the Platform.
These cards summarise key aspects of our privacy practices. The full legal text in the sections below governs in all cases.
We collect identity data (name, date of birth, CNIC), contact details, financial transaction records, device and browser information, and usage patterns on the Platform. We collect only what is necessary for account operation and compliance.
Data is processed to manage your account, process financial transactions, meet KYC and AML obligations, enforce our Terms, improve Platform performance and communicate service-related information. We do not sell your data to third parties for marketing.
Your data may be shared with payment processors, identity verification partners, regulatory authorities (where required by law) and technology service providers who assist in operating the Platform. All third-party processors are contractually bound to handle data appropriately.
Depending on applicable law, you may have rights to access, rectify, erase, restrict or port your personal data, and to object to certain processing. You can exercise these rights by contacting our Data Protection team at the email address provided in Section 12.
We retain personal data for as long as your account is active and for a defined period thereafter, as required by anti-money laundering regulations and our licensing obligations. Financial records are typically retained for a minimum of five years post-closure.
All data in transit is protected by TLS/SSL encryption. Sensitive data at rest is stored using industry-standard security controls. Access to personal data within our organisation is restricted to personnel with a legitimate operational need.
This Privacy Policy ("Policy") is published by the operator of the prk998 platform ("prk998", "we", "us", "our"), accessible at prk998.cam. It describes how we collect, use, store, share and protect the personal data of individuals who visit, register on, or otherwise interact with the Platform.
prk998 is an English-language online gaming information and platform site designed for users in Pakistan and other markets. We are committed to handling personal data responsibly and in accordance with applicable data protection principles. Where local laws in Pakistan or other jurisdictions impose additional obligations, we aim to operate consistently with the spirit of those requirements.
By accessing the Platform, registering an account or submitting personal information to us in any form, you acknowledge that you have read this Policy and consent to the data practices described herein. If you do not accept this Policy, please discontinue use of the Platform.
This Policy should be read alongside our Terms & Conditions. Defined terms used here carry the same meaning as in the Terms & Conditions unless otherwise specified.
For the purposes of this Policy:
We collect the following categories of personal data:
| Category | Examples | When Collected |
|---|---|---|
| Identity Data | Full name, date of birth, gender, CNIC or equivalent government ID, nationality | Registration, KYC verification |
| Contact Data | Email address, phone number, residential address, city (e.g., Karachi, Lahore, Islamabad) | Registration, account updates |
| Financial Data | Deposit and withdrawal records, payment instrument identifiers, transaction history in PKR | Deposits, withdrawals, KYC |
| Verification Documents | Copies of identity documents, proof of address, proof of payment method (as required by KYC) | KYC/AML compliance checks |
| Technical Data | IP address, device type, browser type and version, operating system, session tokens | Automatically on Platform access |
| Usage Data | Pages visited, games played, betting history, session duration, navigation patterns | Automatically during Platform use |
| Communications Data | Support chat transcripts, email correspondence, feedback submissions | When you contact our support team |
We do not intentionally collect sensitive special-category personal data (such as health data, racial or ethnic origin, or religious beliefs) unless this is necessary for a specific compliance purpose and we have a lawful basis for doing so.
We collect data directly from you when you register an account, complete the KYC verification process, make deposits or withdrawal requests, contact our support team, or otherwise submit information through the Platform.
When you access the Platform, we automatically collect Technical Data and Usage Data through server logs, Cookies, pixel tags and similar tracking technologies. This data is used to maintain Platform security, diagnose technical issues, analyse user behaviour for product improvement, and detect fraudulent or abusive activity.
We may receive information about you from third-party service providers, including identity verification agencies, fraud prevention databases, payment processors and partner platforms. Data received from these sources is used solely for the purposes described in this Policy and is not used to build advertising profiles.
We process your Personal Data on the following legal bases, as applicable:
We use your Personal Data for the following purposes:
We do not use your Personal Data to build advertising profiles, and we do not sell your data to third-party marketing companies.
We engage carefully selected third-party service providers to assist in operating the Platform. These include payment processors, identity verification providers, cloud hosting providers, fraud detection services, and customer support platforms. These providers act as Data Processors under our instruction and are contractually prohibited from using your data for any purpose other than delivering the specified service.
We may disclose your Personal Data to regulatory authorities, law enforcement agencies, courts or other governmental bodies where we are legally required to do so, or where disclosure is necessary to protect the rights, property or safety of prk998, its users or the public. This includes cooperation with anti-money laundering investigations.
In the event of a merger, acquisition, restructuring or sale of assets, Personal Data held by prk998 may be transferred to the acquiring entity as part of that transaction. Users will be notified of any such transfer and of any material changes to how their data is handled as a result.
We do not share, sell, rent or otherwise disclose your Personal Data to unaffiliated third parties for their independent marketing or advertising purposes. Payment provider names referenced on the Platform (such as Easypaisa, JazzCash, Raast, HBL, UBL, Meezan Bank and Bank Alfalah) appear for contextual reference only — these institutions are not data recipients in connection with your prk998 account unless you initiate a transaction that involves them.
As an internationally operating platform, prk998 may transfer Personal Data to servers or service providers located outside the country in which you reside, including outside Pakistan. Where such transfers occur, we implement appropriate safeguards to ensure that your data receives a level of protection consistent with the standards described in this Policy, including contractual clauses and access controls.
By using the Platform, you consent to the transfer of your Personal Data to and processing in jurisdictions outside your home country, subject to the safeguards described above.
We retain Personal Data for as long as is necessary to fulfil the purposes for which it was collected, or for as long as required by applicable law. The following general retention principles apply:
After the applicable retention period has expired, Personal Data is securely deleted or anonymised so that it can no longer be linked to an identifiable individual.
prk998 implements technical and organisational security measures designed to protect your Personal Data against unauthorised access, disclosure, alteration or destruction. These measures include:
While we apply significant efforts to secure your data, no internet transmission or digital storage system can be guaranteed to be 100% secure. If you suspect any unauthorised access to your account or your data, please contact our support team immediately.
Your Responsibility: You are responsible for maintaining the security of your account credentials. Do not share your password with anyone. prk998 will never ask for your password via email, chat or phone.
Depending on the data protection law applicable to your location, you may have some or all of the following rights in relation to your Personal Data held by prk998:
Request a copy of the personal data we hold about you, along with information about how it is processed.
Request correction of inaccurate or incomplete personal data we hold about you.
Request deletion of your personal data, subject to legal retention obligations that may prevent immediate erasure.
Request that we limit how we use your data in certain circumstances while a dispute or review is ongoing.
Request a structured, machine-readable copy of data you have provided to us, where technically feasible.
Object to processing based on our legitimate interests. We will cease processing unless we can demonstrate compelling grounds that override your interests.
To exercise any of the above rights, please contact us using the details provided in Section 15. We will respond to requests within a reasonable timeframe consistent with applicable law. We may need to verify your identity before processing a rights request to protect against unauthorised access. Note that some rights may be limited where legal retention or regulatory obligations require us to continue holding or processing your data.
Cookies are small text files stored on your device when you access the Platform. They enable core functionality such as session management, login persistence and security token validation, as well as optional functions such as analytics and performance monitoring.
You can manage or disable non-essential cookies through your browser settings. Note that disabling strictly necessary cookies will impair or prevent your use of the Platform. We do not use cookies for cross-site behavioural advertising or to share user data with advertising networks.
The Platform is strictly for adults aged 18 or above (or the higher minimum required by the applicable licensing jurisdiction). We do not knowingly collect Personal Data from individuals under the applicable minimum age. If we discover that a minor has registered an account or provided personal data, that account will be immediately closed and all associated data deleted. If you believe a minor has accessed the Platform, please contact us immediately at the details in Section 15.
prk998 reserves the right to update this Privacy Policy at any time. Material changes will be communicated to registered Users via in-platform notification or email prior to the change taking effect. The date shown at the top of this document reflects the most recent revision. Your continued use of the Platform following publication of an updated Policy constitutes acceptance of those changes.
We recommend reviewing this Policy periodically. If you do not accept a material amendment, you should discontinue use of the Platform and may close your account in accordance with the procedure described in our Terms & Conditions.
For any questions, concerns or formal requests relating to this Privacy Policy or your personal data, please contact us using the details below. Note that the email address is displayed as plain text only and is not a clickable link.
Live Support
24/7 Live Chat — available within the Platform interface
Data / Privacy Email
[email protected] (Plain text only — not a clickable link. Use subject line: Privacy Request)
Languages
English (primary) · Urdu available on request
Response Time
We aim to acknowledge data requests within 72 hours and provide a full response within 30 days.
This Privacy Policy applies to the prk998.cam Platform only. It does not govern the data practices of any third-party service or website that may be referenced. prk998 is not responsible for the privacy practices of external parties.
Privacy is a right, not an afterthought. At prk998 we believe players deserve to know exactly how their data is handled. If you have any questions about this Policy or wish to exercise your data rights, our support team is always available.
18+ only, or the higher minimum required by the operator/licence jurisdiction. Users in Pakistan are responsible for understanding applicable local laws.